Privacy Policy

This Privacy Policy sets out how Harry Taylor & Company uses the personal information that you provide to us when using this website or instructing us to act on your behalf. We are committed to protecting your privacy and set out below our guidelines on how we retain your information and for what purpose. We will update our Privacy Policy from time to time so please check back.

What personal data we collect

We may collect the following information when you contact us directly or via the forms on our website.

  • Name and job title
  • Contact information including email addresses
  • Address and demographic information (such as postcode)
  • Brief description of proposed project
  • Information collected automatically when you use our website (cookies)

How we collect your personal data

  • Directly, when you get in touch with us about our services either in person, by telephone or by email
  • Via our website enquiry form
  • When you visit our website we use Google Analytics to track visits, to help us improve our website and its contents

How we use your information

We require your information so we can communicate with you about ongoing enquiries and services we are appointed to carry out. Further uses can include:-

  • Internal record keeping
  • Communication with other consultants and specialists to help fulfil our contractural obligations to our clients
  • Data required when submitting applications for statutory consents on behalf of clients
  • Periodically sending emails with news and other information we feel may be of interest to those who have provided us with their email addresses

Site statistics and cookies

When you visit our website we use Google Analytics to track visits, this helps us to improve our website and contents. Please familiarise yourself with Google Analytics Privacy Policy.

Cookies are small pieces of data sent from a website to a user’s computer. These are designed to remember information and record browsing activity and help to improve your browsing experience. If you do not wish this facility then you can disable cookies in your browser settings.

How we protect your information

Your information is stored on our electronic filing system and server and we keep your data secure to the best of our abilities. Access to this information is restricted to us and our staff for the purposes set out above.

How long we keep your information

Harry Taylor & Company holds information principally in one or both of two forms, digital and paper records.

Paper records comprise individual files held relating to works carried out on the instruction of our Clients. Paper records are retained by us for a period of 15 years.

Digital records are stored in our office management software systems. Access to all data stored on these systems is restricted to Harry Taylor & Company and its Employees and is password protected.

Digital records may be held by Harry Taylor & Company for an indefinite period to enable retrieval of information as and when required by Harry Taylor & Company or our Clients.

Controlling your personal information

You may exercise any of the following rights by writing to us at Melville House, 129 Scott Street, Perth, PH2 8LU or emailing enquiries@harrytaylors.co.uk

  • You have a right to request access to the personal information that we hold about you by making a “subject access request”.
  • If you believe that any of your personal information is inaccurate or incomplete, you have a right to request that we correct or complete your personal information.
  • You have a right to request that we restrict the processing of your information for specific purposes
  • If you do not wish to receive emails containing news or information we feel may be of interest to you then please let us know
  • If you wish us to delete your personal information, you may request us to do so, but only as far as we are legally required

Any request received by Harry Taylor & Company will be considered under applicable data protection legislation. If you remain unsatisfied, you have a right to raise a complaint with the Information Commissioner’s Office at www.ico.org.uk